why us?

You might be asking yourself, “Who is Omega Computer Services?” or “What can they offer my business that I do not already have?” or “Why do I need to add an extra layer of IT support?”.  Let us shed some light on the what, when, how and why of Omega Computer Services.

What we can do for you:

Omega Computer Services can provide your company with many ways to monitor, maintain, notify, administer and simplify your IT.  We can monitor your technologies for potential issues before they impact day-to-day business activities.  We can maintain your servers, workstations, firewalls, routers, and more which keep your systems up-to-date with the most current patch levels.  We can notify you of any issues making you aware of any potential problems which may arise.  We can administer your networks infrastructure by working with your vendors, system health reporting, asset tracking, and more which streamlines your points of contact.  We simplify your IT experience, reduce your IT costs, and reduce or eliminate system downtime while increasing employee productivity.

When would you need us:

Let us look at technology today… we all rely on IT for daily business activity from our phones and e-mail to full ERP solutions.  When one or more of these systems fail, which happens from time-to-time whether we like or not, we lose productivity and costs are increased.  Why wait for something to break before calling for help, all the while, wondering “How much is this going to cost?” or “How long are we going to be down?”.  We want you to look at this in a different way.  We will keep a watchful eye on your systems making sure that everything is running smoothly, and if a problem arises we will take care of it before your business is affected.  This would save you time and money, correct?  This is the model we are looking to apply to your business.

How do we do all this:

To sum it up in one word Remotely… We provide a lot of our services from our Network Operations Center, which keeps a watchful eye on your network infrastructure and services.  We have a staff of technical, friendly, and efficient technicians ready to answer your calls and any questions you may have.  By monitoring and providing automation remotely, we provide consistent and quick resolutions to your issues.  When we move you away from the “break fix” solution and replace it with a proactive solution, we can provide faster, more reliable systems and stop wasting precious time and money which reduces your overall IT costs.

Why use Omega Computer Services:

We offer IT support services to reduce the number of resources you need to have on hand providing for your business, reducing the number of vendors you need to call keeping your systems running optimally.  If you reduce the need for expensive IT staff with specialized skills, proactively detect and resolve problems before they cause expensive downtime, you can reduce your IT costs and increase value and maximize profitability.  When you bring us into your business, we provide for the needs of your IT infrastructure, growing with you as your business grows.

Let us show you how we can reduce your IT costs, increase profitability, and maximize your employee productivity.  Let us show you how you can use your systems to their full potential while decreasing system downtime, saving you time and money.  Let us show you how we can do this and more at flat monthly costs, eliminating hidden charges.  The opportunity for you to take control of you IT systems budget is available… take it!